Privacy Policy
Last Updated: December 2, 2025
Thank you for visiting Sip & Soul Retreats. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our wine and wellness retreat experiences. It is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who We Are
Sip & Soul Retreats (“we,” “us,” or “our”) offers curated wine and wellness retreats in various wine country destinations. We operate the website where you can learn about our offerings, join our mailing list, and book retreat experiences.
Data Controller: Sip & Soul Retreats
If you have any questions about this policy or your personal data, you may contact us at: Email: hello@sipandsoulretreats.com
2. Age Restriction
Our website and services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If you believe that someone under 21 has provided us with personal data, please contact us so we may remove it. Email: hello@sipandsoulretreats.com
3. What Personal Data We Collect
We collect the following types of personal information:
a. Information You Provide Directly
- Name
- Email address
- Phone number
- Billing and payment details
- Travel preferences and notes shared during booking
- Any information submitted through contact forms or email
b. Information Collected Automatically
- IP address
- Browser type, operating system, and device information
- Pages visited, time spent on site, clicks, and navigation patterns
- Cookies and similar technologies (see section on Cookies)
c. Marketing and Communications Data
- Newsletter subscription preferences
- Responses to surveys or promotions
4. How We Use Your Personal Data
We use your information to:
- Process and manage retreat bookings
- Provide customer support and respond to inquiries
- Personalize your browsing and booking experience
- Improve our website and services
- Send marketing emails only with your explicit consent
- Comply with legal obligations
We do not sell, rent, or trade your personal data.
5. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Contractual necessity: To process retreat bookings and deliver services
- Consent: For email marketing and cookies (where required)
- Legitimate interests: To improve our website, maintain security, and understand customer preferences
- Legal obligation: For recordkeeping, tax, and regulatory compliance
6. Sharing Your Personal Data
We may share information with:
- Payment processors (for secure transactions)
- Retreat partners and service providers (hotels, wellness practitioners, transportation providers)
- Email marketing platforms (to deliver newsletters and communications)
- Professional advisors (legal, financial, or audit services)
- Authorities where required by law
All third parties are required to protect your data and use it only for the services we request.
7. International Data Transfers
If you are located in the EU/EEA, your data may be transferred to countries outside the EEA, including the United States. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
8. Data Retention
We retain your personal data only for as long as necessary to support your experience with Sip & Soul Retreats and to meet our legal obligations. Typical retention periods include:
- Retreat booking and transaction records: retained for 7 years to comply with accounting, tax, and legal reporting requirements.
Contact information and communication preferences: retained for as long as you remain subscribed to our emails or other updates. You may opt out at any time, and we will promptly remove or anonymize your information.
- General inquiries and correspondence: typically retained for up to 12 months, unless ongoing support or follow-up is needed.
When your data is no longer required for operational, legal, or communication purposes, it will be securely deleted or anonymized.
9. Your GDPR Rights
If you are in the EU/EEA, you have the right to: – Access your personal data – Correct inaccurate or incomplete data – Request deletion (“right to be forgotten”) – Restrict processing – Object to certain types of processing – Withdraw consent at any time – Request data portability
To exercise your rights, contact us at hello@sipandsoulretreats.com.
10. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze website performance, and deliver personalized content.
You can manage cookie preferences through your browser settings or, where required, our cookie consent banner.
11. Data Security
We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no method of transmission is 100% secure, we continually update our practices to ensure strong protection.
12. Third-Party Links
Our website may include links to third‑party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding your personal data or this policy, please contact us at:
Sip & Soul Retreats
Email: hello@sipandsoulretreats.com
PO Box 6529
Dillon, CO 80435
Thank you for trusting Sip & Soul Retreats. Your privacy and peace of mind matter deeply to us.